Legal
1. Bookings of 8+ guests
For reservations over 9 guests, credit card details are required to secure the booking. No deposit is taken prior to the booking. A fee of £30pp will only be charged in the event of no-shows and cancellations within 48 hours of the booking.
2. Large parties
For large parties, we may require a single payment or limit the number of split bills. We may also require a pre-order or set menu selection in advance.
3. Service charge
A discretionary service charge of 12.5% will be added to your final bill for all bookings.
4. Allergies
Please inform us as early as possible if you or any member of your party has allergies. Smith's Bar & Grill will not be held responsible for allergic reactions if staff were not informed prior to the event.
5. Conduct
Smith's Bar & Grill reserves the right to refuse entry or remove any guest who is intoxicated or acting disorderly.
6. Photography
Unauthorised photographers are not permitted on the premises unless prior arrangements have been made.
7. Damage
You will be held responsible for any damage caused to the furniture or fittings.
8. Arrival
Tables may be held for a maximum of 15 minutes after the booking time.
9. Gift vouchers
Gift vouchers are valid 48 hours after purchase, for 10 months. The unique code must be quoted at booking and redemption. Non-transferable and cannot be exchanged for cash.
10. External food & drink
No external food or beverages may be brought onto the premises without prior approval.
11. Guest numbers
Any significant reduction in guest numbers must be communicated at least 48 hours in advance. Failure to do so may result in a charge of £30 per missing guest.
12. Key seasonal dates
We may request credit card details to secure bookings on key seasonal dates including Father's Day, Mother's Day, New Year's Eve and Christmas Day. Please check with reservations@smithsbarandgrill.co.uk.
